Naonis, true SugarCRM Expert, with 15+ years of SugarCRM implementations, integrations and automations. Enrico is a certified Sugar expert that has spearheaded global partnerships and has worked with customers all around the globe. Elevate your business with us today. Our track record includes numerous successful projects and a collection of helpful public repositories, examples and tools that benefit the global Sugar community.
360° Sugar expertise
Our expertise covers a wide range of areas, from best practices and architectural design to technical Sugar training, coding, and integrations. Whether you are looking to enhance performance, streamline usability, ensure scalability, review and future proof your system or troubleshoot issues, we are here for you. We can help you address most if not all Sugar CRM related needs.

Meet Enrico, seasoned SugarCRM professional
Enrico, our founder, is a certified Sugar Administration Specialist, Sugar Developer Specialist, and Sugar Solution Architect Professional. He was among the pioneers of SugarCRM partnerships worldwide, running his own Sugar partner practice for 8 years, where he won multiple accolades as top performing world-wide partner.
After a successful business exit, he joined SugarCRM Inc. and spent almost 8 years contributing to Professional Services, Technical Advisory, and Integrations working closely with Sugar’s biggest customers worldwide. At SugarCRM His collaboration with Product and Engineering teams led to valuable product enhancements that are currently in the product. To name one: the ideation and creation of Sugar’s upsert API.
Furthermore, thanks to Enrico’s deep expertise in the SugarCRM ecosystem, he was one of the people that contributed to the creation of certification exam questions that are used nowadays, showcasing his knowledge and also his dedication to fostering knowledge and expertise within the community.
Get Started - Improve your SugarCRM
SugarCRM for everyone, with diverse industries and solution experience
Our reach extends across industries, catering to global clients of varied sizes - from compact teams of 50, to conglomerates spanning 250,000 employees. Enrico’s engagements encompass family-owned enterprises and Fortune 10 giants, with projects that range in duration from weeks to multiple years.

Example of Sugar CRM offerings
- SugarCRM integrations with other systems - when a pre-packaged point to point integration is no longer enough
- Sugar automation with iPaaS - when you need to improve your business with automation across multiple softwares
- CRM data migration from and to Sugar - migrate to or from SugarCRM
- Sugar performance analysis, scalability, improvement and implementation optimization - when your system slows down your business
- Architectural system reviews - when your system does not work for you and you work for your system
- SugarCRM Solutions Architect (Certified SugarCRM Soluition Architect Professional)
- SugarCRM Development (Certified SugarCRM Developer Specialist)
- SugarCRM Administration (Certified SugarCRM Administrator Specialist)
- Code reviews and recommendations
- Sugar technical training
- Development and deployment best practices
- Your last attempt to save your CRM implementation - For when you already tried everything else, and nothing has worked
Crafting your CRM path
Feel free to reach out for a conversation about your unique needs and requirements. We are here to understand your business, and to craft a roadmap that aligns with your skillset and business goals.
To get started on this journey, contact us today, you will be able to leverage our deep Sugar expertise and we can determine the best strategy forward for your business.
Some of our SugarCRM Reviews
Enrico is a rockstar.
Not only is he one of the top SugarCRM experts in the world, but he is also a passionate businessman and skilled CRM strategist.
I have worked with Enrico for over six years and learn something new from him every time we meet.
Enrico has been a great resource to our SUGARCRM journey.
Over the last 4+ years that we have been using the platform we have engaged with Enrico as part of the team.
His extreme working knowledge of the Sugar solution and the ease that he can manage through such a complex and custom solution such as ours as made working with Enrico a joy.
Enrico has been a wealth of information not only for what he is tasked to cover but also with regards to areas that he sees can be improved in order to provide better usability by our users or from a support perspective.
Enrico shows that customer success is front and center and combined with his technical skills is a resources we will always request and trust.
Brought onto our project as industry expert in the development of Sugar CRM Enrico delivered outstanding results.
I was impressed by the depth of his knowledge of the Sugar CRM platform as well has how to leverage the system to deliver tangible improvement in workflow productivity.
Enrico exceeded all of my expectations and I would not hesitate to engage with him again on any project.
We have worked with Enrico for 8 years in the building and implementation of Sugar CRM.
The system has delivered us many benefits and Enrico was instrumental in ensuring many successful outcomes.
He was also open to learning about the importance of building sustainable business relationshjps with customers
I worked with Enrico on complex third-party integration development projects.
While Enrico has some of the deepest understanding of the SugarCRM platform in the world, he also uniquely possesses the ability to understand and orient to business goals and constraints.
This combination is rare and valuable. Enrico is driven to not only complete a technical project but also to see it adopted and used by its intended stakeholders.
I highly recommend Enrico for complex CRM systems integration or customization projects.
Enrico is openly passionate, very intelligent and a highly experienced technical architect.
He is detail oriented and customer focused – essential ingredients in the complex environment that is Customer Relationship Management (CRM).
From the very large to the very small, Enrico has successfully designed and executed elegant SugarCRM solutions for businesses across APAC.
Never shy to share his experiences and “tell you how it is”, Enrico’s authenticity is refreshing and often provides much needed comic relief!
I’ve had the pleasure of working with Enrico in a variety of different ways for a number of years. First as a business partner then later as a close colleague.
Enrico is a top technical talent with expertise in building and deploying complex app integrations, extensions, and code customizations for mid-market and enterprise CRM customers.
He is a proven leader of integration development teams and an excellent resource for integration best practices and complex systems design.
I would recommend him for nearly any technical role.
Enrico is my “go to man” when I have an “unsolvable” problem.
He’s found a simple solution for every complex CRM problem I’ve thrown at him. Not only that, but he makes time to explain it, which in terms of sustainable problem solving is fantastic.
He has a rare mix of in-depth technical knowledge as well as great people skills, which enables him to communicate effectively to understand peoples pain points and business processes, then find and recommend solutions, all in language customers understand.
Can’t speak highly enough of him.
I had the benefit of working with Enrico in several scenarios (as a VAR partner for, and within Sugar itself), and I unequivocally can recommend him to any org that wants a technical leader with the ability to operate strategically and still maintain attention to detail for a final product or service.
He is thoughtful, deliberate, collaborative, and -from a managerial aspect- able to take coaching incredibly well, and apply it effectively.
Enrico is an extremely sharp technical leader who has built and managed an exceptional team of engineers that have made InsightfulCRM one of the strongest Value Added Resellers for SugarCRM in the Asia Pacific region.
With countless successful CRM implementations under his belt, Enrico has an innate ability to understand client requirements and then create cutting-edge solutions which optimize the technologies and personnel involved in the deployment.
Enrico also has been a standout contributor of product feedback for SugarCRM and has been consulted by Sugar leadership on multiple occasions due to his product expertise and market awareness.
Several years ago I sat through a seminar with Enrico on the implementation of complex CRM systems for enterprise customers.
Right away I was hugely impressed with Enrico’s breadth of knowledge and his practical experience implementing complex, difficult projects.
We have stayed in touch ever since and continue to share thoughts and idea.
I always enjoy my interactions with Enrico and hope they will continue well into the future.
Enrico was easily able to take over the hosting and configuration of our CRM application, and along the way simplified the design while adding better redundancy.
Enrico is very thorough and his detailed knowledge of SugarCRM, AWS and scripting allowed for a very successful implementation.
I hope I have the chance to engage Enrico on future projects.
Enrico is one of the key people who contribute to the success of InsightfulCRM, SugarCRM’s oldest Australian partner.
I worked with Enrico on closing several big deals and found him to be both technically very savvy and having a great business sense.
Enrico also has a cheerful personality that brightens up any room he’s in.
I very much enjoyed working with Enrico and look forward to being able to work with him again in the future